Social Services Coordinator
Business Name: Park Plaza Tower Park Plaza
Email: pcatanese@keymgmtsites.com
Job Title: Social Services Coordinator
Short Description: The Service Coordinator works directly with senior and disabled individuals and/or their family, friends, and caregivers in a subsidized senior/disabled independent living senior apartment building to help residents maintain independent living status.
Job Type: Part Time
Job Category: Counseling & Mental Health Services
How to Apply: send resume to pcatanese@keymgmtsites.com
Application Deadline: October 01, 2024
Job Open Date: October 01, 2024
Full Description: The service coordinator assumes responsibility for the service management function within assigned facilities. This function includes development of contacts with service providers and agencies for resident referrals and the ongoing service management responsibility. The service coordinator works in conjunction with the manager(s) and other management staff of the facility.
General Assignments
∙ Assists and advises residents and families of the services which may be necessary to maintain a selfreliant lifestyle;
∙ Promotes wellness activities for all residents;
∙ Educates residents, families, and staff on available community resources;
∙ Assists residents in building informal support networks among themselves and with family members;
∙ Acts as a liaison between community agencies, service providers, and residents;
∙ Works as a team member with facility manager and other housing management staff in serving residents/clients;
∙ Encourages residents to be proactive in meeting their social, psychological, and physical needs;
∙ Facilitates meeting of needs when necessary, but avoids the creation of unhealthy
dependence;
∙ Uses the least drastic intervention necessary to alleviate a problem situation;
∙ May assist residents or coordinate training for residents in understanding lease and tenancy obligations; and
∙ Does not perform any duties or functions that are duly assigned to management or are associated with management responsibilities
Specific Assignments
∙ Monitors the delivery of services to ensure they are appropriate, timely, and satisfactory;
∙ Performs service management function for all residents needing assistance;
∙ Provides limited case management, (i.e. evaluation of social, psychological and physical needs and the development of a service plan) for a resident when such service is not being provided by the general service community;
∙ Educates residents on service availability, application procedures, residents rights, etc. both individually and as a group;
∙ Reports all suspected abuse situations to the appropriate agency;
∙ Sets up volunteer support programs with service organizations in the community;
∙ Advocates and may negotiate on behalf of residents for adequate, timely and cost effective provision of services;
∙ Meets with service providers as needed and appropriate;
∙ Assembles a directory of community services and makes it available to residents, families, and management; and
∙ Assists management in identifying residents who need assistance.
∙ (Note: The Service Coordinator is NOT to provide support services directly, or assist with other administrative work normally associated with the project(s). Additionally, their role is NOT one or an activity director; however, educational programming that empowers and enhances resident independence is appropriate.)