Front Desk Clerk
Business Name: quality inn dodge city
Email: qualityinndodgecity@gmail.com, accepts marketing: false
Number: 6203388700
Job Title: FRONT DESK CLERK
Short Description: A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.
Job Type: Full Time
Job Category: Clerical
How to Apply: STOP BY AT HOTEL
Application Deadline: November 30, 2024
Job Open Date: November 06, 2024
Full Description: Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments